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Intercom – Connect Sign-Ups

Turn your Intercom Leads into Social Proof

Intercom is a customer communication platform that helps businesses connect with their customers through various channels, including live chat, email, and social media. It offers a range of features to facilitate customer engagement, support, and marketing efforts.

You can easily connect Intercom to Nudgify with our Intercom integration to showcase Social Proof notifications on your website, in real-time.

Connect Intercom Sign-ups

The following data from Intercom will be synced with Nudgify in order to build Nudges:

  • Email
  • First Name
  • Last Name
  • Date

Follow the steps below to connect your Intercom user data to Nudgify and show new contacts in Sign-up Nudges.

Step 1. Copy Your Webhook URL

To manage your integrations, click the “Integrations” button on the left-hand sidebar. This will take you to the Integrations page, where you manage your integrations with other apps and software. Find Intercom Sign-Ups in the list and click “Connect”.

Click to copy your Nudgify Webhook URL

Step 2. Create a Webhook in Intercom and paste your Webhook URL

You will now paste your Nudgify Webhook URL in the right place in your Intercom account so that new user data is sent automatically to your Nudgify account.

You can find here the Intercom instructions for using Webhooks.

As a summary, follow these steps in your Intercom dashboard:

  1. Go to the Intercom’s developer hub, select the app you want to integrate with Nudgify, if you do not have an app, create a new one.
  2. Click on Webhooks.
  3. Copy and Paste the Nudgify Webhook URL from your Nudgify account into the webhook URL field.
  4. Under the Topics, select contact.lead.created to send your new Leads to Nudgify.
  5. Save your webhook.

Go back to Nudgify and click the “I’ve done it” button.

Any new Sign-up will be added to your Sign-ups Data Feed. To turn these data into Social Proof Nudges on your site, create a Sign-up Nudge and select Intercom as the data source.

Congratulations! You have now linked your new Intercom sign-ups to Nudgify 🙌

Step 3. Create Sign-ups Nudges for new Intercom Users

On your Data Feeds page, in the “sign-ups” tab, you will be able to see any new contacts that are sent to Nudgify. It’s time to start showcasing new Intercom sign-ups in Social Proof Nudges!

You can create two types of Nudges with the Intercom sign-ups integration.

  1. Recent Sign-Ups Nudges that show single sign-ups
  2. All Sign-Ups Nudges that show a count of multiple sign-ups

Show Recent Activity – Single Sign-ups

Go to the Nudges page and click “Add Nudge”. Choose the Nudge labeled “Recent Activity – Single Sign-up” from the Nudge Library.

sign-up nudge

You can now configure the selected Nudge. First of all, select “Intercom Sign-Ups” as the data source. This way, the Nudge will use your Intercom data to show in the Nudge:

You can also customise the text of the Nudge here (“subscribed to our newsletter”, “signed-up to our mailing list”, or whatever you want to display). You can also select how recent the sign-ups need to be that you want to display. Find out more about the customisation options for Sign-up Nudges.

Once you’re done, click “Continue”. The Nudge will now automatically capture and show individual recent sign-ups. You can track how your Nudges perform from your Statistics page.

Show All Sign-ups

When creating a new Nudge, choose the “Recent Activity – All Sign-ups” Nudge in your Nudge Library:

Active Campaign Social Proof

You can now configure the selected Nudge. First of all, select “Intercom Sign-Ups” as the data source. This way, the Nudge will use your Intercom data to show in the Nudge:

Teachable social proof

You can also customise the text of the Nudge here (“subscribed to our newsletter”, “signed-up to our mailing list”, or whatever else you want to put down). You can also select how recent the sign-ups need to be that you want to display, and set a minimum and maximum number of Sign-ups. Find more about the customization options for Sign-up Nudges.

Click “Continue”. The Nudge will now automatically capture and show a summary of recent subscriptions. You can track how your Nudges perform from your Statistics page.

That’s it! 🙌

All your new Intercom Sign-Ups will now be turned into powerful Social Proof automatically and display Nudges on your site.

Updated on April 29, 2024

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