When displaying Nudges on your store, you may want to give your customers the option to close Nudges. The ‘Close Button’ option allows you to add a close button in the shape of a small cross that appears in the top right corner of Nudges when you hoover over them.
If you wish to let your customers close Nudges, go to the Styles tab, and toggle the ‘Close Button’ option on.
This option is available on any plan, including the free plan.
Should I enable the close button or not?
Whether you want to let your customers close Nudges or not, is up to you. There is not one correct answer, and what is best depends on your store and situation. In general, you want to make sure your customers see your Nudges. After all, you’re adding them for a reason. There are some cases, however, in which enabling the close button can be very helpful for your customers.
When your Nudges block content on your website
As your customers browse, scroll, and look at your store on different devices, Nudges might appear in front of different types of content on your site. To make sure that your customers can access all the content they need, it can be a good idea to allow your users to close Nudges.
When you use persistent Nudges
With Nudgify, you can make some or all of your Nudges persistent. When you make a Nudge persistent, it does not disappear automatically, but stays on the page. It only goes away if your visitors close the Nudge. If you use persistent Nudges, we recommend to enable the close button, so that customers can dismiss the Nudge if they want to.