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Finding your Shopify store can be confusing if you’re trying to log in, connect an app, or share your store with a developer. Many people search for “What is my Shopify?” when they’re actually looking for their MyShopify URL, which is the unique address Shopify creates when every store is opened.
The good news is that your Shopify URL is easy to find once you know where to look. This guide explains what it is, where to find it, how it differs from your custom domain, and what to do if you’ve forgotten it.
In This Guide
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What Is My Shopify?
Your MyShopify URL is the permanent web address Shopify assigns to your store when you create your account. It follows this format:
yourstorename.myshopify.com
Think of it as your store’s permanent identity inside Shopify. Even if you buy a custom domain like yourbrand.com, your original MyShopify address still exists and remains important for logging in, installing apps, and managing your store.
If you’re asking, “What is my Shopify?”, you’re most likely looking for this unique .myshopify.com address.
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MyShopify URL vs Custom Domain
One of the biggest sources of confusion is the difference between your Shopify-managed URL and your customer-facing domain.
| Feature | MyShopify URL | Custom Domain |
|---|---|---|
| Example | yourstore.myshopify.com | yourbrand.com |
| Created by | Shopify automatically | You purchase or connect it |
| Main purpose | Store management | Customer-facing website |
| Used for login | Yes | No |
| Can customers visit it? | Yes | Yes |
| Can it be changed? | Only once | Yes |
Your custom domain helps with branding and SEO, while your MyShopify URL acts as your store’s permanent identifier.
How to Find Your Shopify URL
There are several easy ways to locate your Shopify URL depending on whether you’re already logged in.
Method 1: Find It in Settings
This is the quickest and most reliable method.
- Log in to your Shopify Admin.
- Click Settings.
- Select Domains.
- Look for the address ending in .myshopify.com.
This is your permanent Shopify URL.
Method 2: Check Your Browser Address Bar
If you’re already inside your Shopify Admin, look at your browser’s address bar.
You’ll usually see something similar to:
yourstore.myshopify.com/admin
Simply remove /admin, and you’ll have your Shopify URL.
Method 3: Use the Shopify Mobile App
If you manage your store from your phone:
- Open the Shopify app.
- Tap Store.
- Open Settings.
- Tap Domains.
- View your MyShopify address.
Method 4: Search Your Email
If you’ve forgotten your store address completely, search your inbox for:
- Welcome to Shopify
- Shopify confirmation
- from:shopify.com
Your welcome email usually contains your original MyShopify URL.
What If You Forgot Your Shopify URL?
Don’t worry if you can’t remember it. Here are the fastest recovery methods.
Check Your Browser History
If you’ve logged into your store before, search your browser history for:
- myshopify.com
- admin.shopify.com
- your business name
Check Your Password Manager
If you save passwords in Chrome, Safari, 1Password, or LastPass, your stored login often includes your Shopify URL.
Recover Your Login
If you still can’t access your store, Shopify’s account recovery process can help you regain access using your account email.
Can You Change Your MyShopify URL?
This is one of the most common Shopify questions.
Yes, but only once.
Shopify allows a one-time change to your MyShopify domain name through your store’s domain settings. This is different from changing your customer-facing custom domain.
Before making this change, make sure you’re happy with your new store name because the opportunity is limited.
Why Your MyShopify URL Still Matters
Even after you connect a custom domain, your MyShopify URL remains important behind the scenes.
Logging Into Your Store
Your admin access is tied to your Shopify account, making your MyShopify identity essential for managing your business.
Installing Apps
Many Shopify apps ask for your MyShopify URL during installation.
Working With Developers
If you hire a developer or agency, they’ll often request your MyShopify address before requesting collaborator access.
Contacting Shopify Support
Support can identify your store much faster when you provide your MyShopify URL.
Common Shopify URL Mistakes
Avoid these mistakes that frequently confuse new store owners.
Using Your Custom Domain to Log In
Your customer-facing website isn’t the same as your admin login.
Removing the MyShopify URL
Your MyShopify address doesn’t disappear after adding a custom domain.
Confusing Store Name With Store URL
Your store name is your business name. Your MyShopify URL is your unique Shopify address.
Shopify Terms Every Beginner Should Know
Learning these terms makes Shopify much easier to navigate.
Shopify Admin
The dashboard where you manage products, orders, customers, and settings.
MyShopify Domain
Your permanent Shopify-generated web address.
Primary Domain
The website visitors see when browsing your store.
Storefront
The public-facing version of your online store.
Subdomain
The unique name before .myshopify.com.
Domain Settings
The section where you manage connected domains and your primary website address.
When Will You Actually Need Your Shopify URL?
You won’t use your MyShopify URL every day, but it’s essential in several situations.
- Logging in from a new device
- Installing Shopify apps
- Connecting inventory or accounting software
- Sharing store access with collaborators
- Contacting Shopify Support
- Recovering your account
Keeping your MyShopify URL saved in a secure password manager can save time later.
Key Takeaways
- Your MyShopify URL is the permanent address Shopify creates when you open your store.
- You can find it quickly under Settings → Domains.
- Your custom domain is different from your MyShopify address.
- You still need your MyShopify URL for admin access, apps, and support.
- If you’ve forgotten it, search your Shopify welcome email or browser history.
- Your MyShopify domain can only be renamed once, so choose carefully.
People Also Ask
What is my MyShopify URL?
Your MyShopify URL is the permanent Shopify-generated address assigned when you create your store. It usually looks like yourstore.myshopify.com.
How do I find my Shopify store URL?
Log in to Shopify Admin, go to Settings → Domains, and look for the address ending in .myshopify.com.
Is MyShopify the same as Shopify?
No. Shopify is the ecommerce platform, while MyShopify is the default domain created for your individual store.
Can I change my MyShopify URL?
Yes, Shopify allows a one-time change to your MyShopify domain through your domain settings.
Why do I still need my MyShopify URL after buying a custom domain?
Your MyShopify URL remains important for logging into your admin dashboard, installing apps, and working with Shopify Support.
Can customers see my MyShopify URL?
Yes, but if you’ve connected a custom domain as your primary domain, customers will normally see your branded website instead.
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