Review Nudge

Review Nudges allow you to show your up to date reviews or overall rating on your website. By adding Review Nudges to your site, you can turn your reviews and rating into Social Proof and build trust.

How does the Review Nudge work?

The Review Nudge offers two options:

1. Review Nudge: Show individual reviews with the number of stars the reviewer gave, their photo, name and review message.

 

2. Rating Nudge: Show your overall star rating and on how many reviews your rating is based.

 

The Review and Rating Nudge can show information from Google Reviews, Trustpilot, or Capterra. It is not possible to show reviews or a rating from other platforms.

When you add the Review Nudge, up to your last 5 reviews show, one after another, in Nudges on your site. In the case of Google Reviews, the 5 most relevant reviews show.

If you have reviews in multiple languages, the Nudge will automatically show reviews in the language that match the language you set for you Nudges.

Step 1: Connect a Review Platform

To show Review or Rating Nudges on your website, you first need to connect one of the three review platforms we integrate with: Google Reviews, Trustpilot, and Capterra.

To do so, go to the integrations page via the left side menu and selects the review platform(s) you’d like to connect.

You can read our step by step guides on:

Once you’ve connected a review platform, you can check if the reviews are being captured by Nudgify in your Data Feed. Read here how you can view and manage your reviews in your Data Feed.

Step 2: Add a Nudge

To turn the reviews you connected into Social Proof on your website, you need add a Review or Rating Nudge from the Nudge Library:

Add a Review Nudge

To show the reviews from the platform you connected, select the Review Nudge from the Nudge Library.

trustpilot reviews nudge

  • A box will now pop up in which you’re asked to configure the Review Nudge. Choose the review platform you’d like to show reviews from.If you already configured the integration, you will see a green box that confirms that the platform is connected. If you hadn’t yet, you will see a yellow box that asks you to configure it. Click the yellow box to connect the platform from within the Nudge set-up box. Note that the continue button is disabled until the platform you choose is connected.
  • The ‘Hide if score is lower than’ option allows you to only show reviews with a certain rating, for example only 4 and 5 star reviews.
  • By default, the Nudge does not show any reviews without a message (bare ratings). If you’d like to show these, you may untick the box.
  • You can also select the maximum age of the reviews you wish to show, for example reviews that are left within the last 3 months.
  • Click “Continue” and you’re done! Your Review Nudges will now show on your website and provide some great Social Proof.

Add a Rating Nudge

To show the rating from the platform you connected, select the Review Nudge from the Nudge Library.

trustpilot rating

  • A box will now pop up in which you’re asked to configure the Review Nudge. Choose the review platform you’d like to show reviews from.
    If you already configured the integration, you will see a green box that confirms that the platform is connected. If you hadn’t yet, you will see a yellow box that asks you to configure it. Click the yellow box to connect the platform from within the Nudge set-up box. Note that the continue button is disabled until the platform you choose is connected.
  • The ‘Hide if score is lower than’ option allows you to hide the Nudge if the rating is lower than a certain number of stars.
  • You can also select the maximum age of the reviews you wish to include, for example reviews that are left within the last 3 months.
  • Click “Continue” and you’re done! Your Rating Nudge will now show on your website and provide some great Social Proof.
Updated on September 15, 2020

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